1. Scope
This Privacy Policy applies to information collected through the Berkvale website, contact forms, and direct communications relating to our merchant-services and business-capital offerings. A provider you choose may give you a separate privacy notice governing information it collects directly.
2. Information we collect
We may collect identifiers and contact information such as your first and last name, business email address, and telephone number; business information such as the service you are interested in and details you include in your message; and correspondence when you communicate with us.
Our hosting, security, and form-delivery providers may automatically process limited internet and device information, such as IP address, browser type, device type, referring page, requested pages, timestamps, and security or diagnostic data.
Please do not place bank-account information, payment-card information, Social Security numbers, tax-identification numbers, passwords, or government-identification documents in the general contact form.
3. Sources of information
We collect information directly from you, automatically from your browser or device through website infrastructure, and from service providers or business partners when necessary to respond to your inquiry or operate the website.
4. How we use information
- Respond to inquiries and provide requested information.
- Evaluate and help identify potentially suitable merchant-services or business-capital options.
- Communicate about your request and provide customer support.
- Operate, maintain, secure, troubleshoot, and improve the website.
- Prevent fraud, abuse, malicious activity, and security incidents.
- Comply with applicable law, legal process, contracts, and regulatory obligations.
- Establish, exercise, or defend legal rights.
5. When we disclose information
We may disclose information to vendors that support hosting, form delivery, communications, security, and professional services; to payment processors, acquiring banks, funding sources, brokers, equipment or software providers, and verification or underwriting providers when you ask us to evaluate or facilitate a service; to government authorities or other parties when legally required or necessary to protect rights and safety; and in connection with a merger, financing, acquisition, reorganization, or sale of all or part of the business.
Independent providers process information under their own agreements and privacy notices. We do not authorize service providers acting solely for us to use your information for unrelated purposes.
6. Cookies and tracking
The website may use technologies necessary for security, basic functionality, and performance. We do not currently use the website to serve targeted advertising or knowingly disclose personal information for cross-context behavioral advertising. If those practices change, we will update this policy and provide legally required choices.
7. Sale and sharing
Berkvale does not sell personal information for money. We may disclose information to service providers and, at your request or as needed to respond to your inquiry, to potential product providers. Depending on the circumstances and applicable state law, some disclosures may be treated as a “sale” or “sharing.” You may request that we not make such disclosures for future inquiries by contacting us, but doing so may prevent us from identifying or facilitating requested options.
8. Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and compliance records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods depend on the information, the relationship, provider requirements, and applicable law.
9. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.
10. Your choices and privacy rights
You may unsubscribe from marketing emails using the instructions in the message and may ask us to stop marketing calls. Depending on where you live and subject to legal exceptions, you may have rights to request access to, correction of, or deletion of personal information; obtain information about its collection and disclosure; opt out of certain sales, sharing, targeted advertising, or profiling; limit certain uses of sensitive information; and appeal a denied request. We will not discriminate against you for exercising an applicable privacy right.
Submit a privacy request to info@berkvale.com or call +1 820-333-3033. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law.
11. California notice
In the preceding 12 months, the categories we may have collected are identifiers, customer-record information, commercial or business information, internet or network activity, and professional information. We collect and use these categories for the purposes in Section 4 and may disclose them to the categories of recipients in Section 5. We do not use or disclose sensitive personal information to infer characteristics about individuals.
12. Children
This business website is not intended for children under 18, and we do not knowingly collect personal information from them through the website.
13. External services
Links to or integrations with third-party websites are governed by those parties’ privacy notices. We encourage you to review them before providing information.
14. Policy updates
We may update this policy to reflect changes in our practices, services, or legal obligations. The effective date at the top identifies the current version. Material changes will be highlighted or otherwise communicated when required.
15. Contact us
For privacy questions or requests, contact Berkvale at info@berkvale.com, +1 820-333-3033, Los Angeles, California.